Italian Charm Bracelets & Silver Jewelry

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Frequently Asked Questions

Compatibility of Deffego beads and silver chains
All Deffego beads - silver beads, glass beads, birthstones and zodiac beads fit for 3 mm and less thickness chain bracelets and necklaces.  They are compatible with Pandora bead bracelets, Chamilia bead bracelets, Murano bead jewelry and Biage bracelets.

What is the minimum order amount?

$100.00

Shipping Information

FREE Shipping: Deffego offers FREE Standard Shipping on the flowing order.

Domestic (U.S.A.): Order over $200.00 and more.

UPS & U.S. Postal Service Shipping: 

Before you enter your credit card information, you can calculate your shipping costs with various shipping methods.

Discount Policy

We offer discounts on your total purchase for all orders over US$300.00. The discount rates are as below:

       Order Amount                             Discount Rate
       $300.00 ~ $499.99 5%
       $500.00 ~ $799.99 7%
       $800.00 ~ $999.99 8%
       $1,000.00 ~ $1,999.99 10%
       $2,000.00 ~ $4,999.99 12%
       More than $5,000.00 15%

Sales Tax

No. Sale tax will not apply.

New Jersey customers - Tax ID or Business information required

Return and Exchange Policy

Within 14 days of receiving your order you may return or exchange any product(s) for the following reasons only

  • Wrong item shipped
  • Defective merchandise

No returns or exchange will be accepted after 14 days of receiving your order. All return merchandise must be in their original condition and appearance.

Return/Exchange Procedure
To return merchandise, please contact us with the following information:

  • Full Name
  • Order Number
  • Email Address
  • Item Number
  • Date of Order
  • Indicate whether you want to return or exchange

Once we have received your return/exchange request, we will issue a return/exchange confirmation number and give the mailing address for returns. No returns/exchanges will be accepted without the return confirmation number. Shipping costs are non-refundable. All returns/exchanges must be properly packaged. We are not responsible for damaged items as a result of improper packaging.

Refunds:
Refunds take 30 days to process from the date we receive your return shipment. Once the return has been approved and processed, the refund will be credited to the credit card that was used to buy the merchandise. You will receive a "credit approved" e-mail the day you are credited. Please be aware that your bank may take 4-7 business days to post the credit to your account or credit card.

Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties, or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented. 

We may contact you via email to inform you of special promotions and new products on our site, but we will always attach instructions for removing yourself from our mailing list.